Política de envío
Shipping Policy — Welviqo
Order Processing
- Orders are processed within 48 to 72 hours (business days).
- A shipping confirmation email with tracking information will be sent to you once your package has been shipped.
Shipping Options
- Standard Shipping via Chronopost: Free — delivery within 5 to 8 business days.
- Express Shipping via DHL: €15 — delivery within 2 to 4 business days.
Important Information
- Delivery times begin after you receive the shipping confirmation email.
- Some orders may require additional verification for security purposes, which can extend processing time slightly.
- You can track your order at any time through your Welviqo account or via the tracking link in your confirmation email.
- Delivery times are estimates and may occasionally be affected by carrier delays, customs processing, or circumstances beyond our control.
- If your order has not arrived within the estimated timeframe, contact us at info@welviqo.com and we will investigate with the carrier and resolve it promptly.
Questions? Reach us at info@welviqo.com.
We are committed to providing you with a fast and reliable shipping experience.